While communication is not the sole responsibility of the quality department, it certainly plays a large role in the management and execution of an effective quality system. Even for the most organized and well documented quality system, successful communication is a must. Although I have discussed effective communication in the past, I want to focus on written communication. In the day and age of texting and social media, it seems as though with all of means for personal interface that we would become better at communication. However, I have noticed when it comes to thorough and precise written communication, it now seems to be a coveted skill rather than an inherent capability.
